Inicio  /  JOURNAL OF MARKETING  /  Vol: 76 Núm: 3 Par: 0 (2012)  /  Artículo
ARTÍCULO
TITULO

How and When Does Customer Orientation Influence Frontline Employee Job Outcomes? A Meta-Analytic Evaluation

Alex R. Zablah    
George R. Franke    
Tom J. Brown    
& Darrell E. Bartholomew    

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