Resumen
Humanitarian supply chains play a major role in enabling disaster-affected areas to recover in a timely manner and enable economic and social activities to be restored. However, the sudden onset and increasing frequency of natural disasters such as flash floods require humanitarian supply chains to be resilient during the relief process. In this study, the evaluation indicators were identified from the literature and the Delphi method, and the weights of the evaluation indicators were calculated using the ANP method; the ANP method was combined with the Pythagorean fuzzy VIKOR (PFs-VIKOR) to propose the ANP-PFs-VIKOR method model. The model was used to examine the example of the 2021 megaflood event in Zhengzhou City to evaluate the performance of the humanitarian supply chain in four cities. The findings suggest that the indicator with the strongest impact on the effectiveness of humanitarian supply chains is coordination among participating organizations. Dengfeng City was found to have the best performing humanitarian supply chain. The findings of this research provide some helpful indication of the importance of the various emergency measures which can help to inform policy recommendations for the Zhengzhou municipal government.