Resumen
Emergency evacuation is of paramount importance in protecting human lives and property while enhancing the effectiveness and preparedness of organizations and management agencies in responding to emergencies. In this paper, we propose a method for evacuating passengers to safe places with the shortest possible evacuation time. The proposed method is based on a multi-level multi-agent MAS-GiG model combined with three problems. First, constructing a path map to select the shortest path; second, dividing the space of the experimental environment into smaller areas for efficient management, monitoring, and guiding evacuation; the third, adjusting the speed to handle collision issues and maintain distance between two or more groups of evacuees while moving. We extend our previous study by establishing groups based on the location of passengers and using a MAS-GiG model to guide evacuation. We compare the proposed method with our previous method to provide specific evaluations for the research and research in the future. We tested two methods in the departure hall, first floor, Danang International Airport, Vietnam.