Resumen
Unstructured data from the internet constitute large sources of information, which need to be formatted in a user-friendly way. This research develops a model that classifies unstructured data from data mining into labeled data, and builds an informational and decision-making support system (DMSS). We often have assortments of information collected by mining data from various sources, where the key challenge is to extract valuable information. We observe substantial classification accuracy enhancement for our datasets with both machine learning and deep learning algorithms. The highest classification accuracy (99% in training, 96% in testing) was achieved from a Covid corpus which is processed by using a long short-term memory (LSTM). Furthermore, we conducted tests on large datasets relevant to the Disaster corpus, with an LSTM classification accuracy of 98%. In addition, random forest (RF), a machine learning algorithm, provides a reasonable 84% accuracy. This research?s main objective is to increase the application?s robustness by integrating intelligence into the developed DMSS, which provides insight into the user?s intent, despite dealing with a noisy dataset. Our designed model selects the random forest and stochastic gradient descent (SGD) algorithms? F1 score, where the RF method outperforms by improving accuracy by 2% (to 83% from 81%) compared with a conventional method.