Inicio  /  JOURNAL OF MARKETING  /  Vol: 70 Núm: 1 Par: 0 (2006)  /  Artículo
ARTÍCULO
TITULO

Customer Satisfaction and Stock Prices: High Returns, Low Risk

Fornell    
Claes    
Mithas    
Sunil    
Morgeson    
Forrest V    
Krishnan    
M S    

Resumen

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