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Ali Ibrahim,Shabrina Amatullah
Pág. 148 - 155
Schools are one means for students to get education services. Therefore, schools are required to be able to provide good facilities and services for young people who are able and able to work together in community development. However, on the side of cus...
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Suyono Saputra, Lady Lady
Pág. 1 - 7
This study aims to investigate the mediating role of customers' satisfaction on the effect of communication and conflict handling on long-term customers' loyalty in the banking sector in Riau Island Province. As part of the implementation of Customer Rel...
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Ronny .
Pág. 309 - 317
This study aims to answer two important issues such as what value of internet banking services that is prioritized by the bank in the implementation of internet banking, and how the bank tries to involve the customers in creating and implementing the val...
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MURAT USTA
Pág. 174 - 205
This study analyzes the relationship management in the hospitality industry. There are three main constructs: relationship management activities (predictors), relationship quality and relationship outcomes (commitment, loyalty and word of moth). In this ...
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Mohammed Ahmar Uddin,Mohammed Abdul Imran Khan,Shariq Mohammed
Pág. 904 - 908
The Omani Banking sector is undergoing significant changes and growth. This study investigated the experiences of Bank Muscat and Bank Dhofar (hereafter BM and BD) customers with Automatic Teller Machines (ATMs) in the Dhofar region of Oman. Primary data...
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