Why Do Customer Relationship Management Applications Affect Customer Satisfaction?

Mithas

Sunil

Krishnan

M S

Fornell

Claes

Resumen

No disponible

P�GINAS

pp. 201 - 209

N�MERO

Volumen: 69 N�mero: 4 Parte: 0 (2005)

MATERIAS

ADMINISTRACI�N

REVISTAS SIMILARES

Administrative Sciences
Journal of Open Innovation: Technology, Market, and Complexity
International Review of Management and Marketing

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