Inicio  /  JOURNAL OF MARKETING  /  Vol: 68 Núm: 1 (2004)  /  Artículo
ARTÍCULO
TITULO

Internal Benefits of Service-Worker Customer Orientation: Job Satisfaction, Commitment, and Organizational Citizenship Behaviors

Donavan    
D. T. Brown    
T. J. Mowen    
J. C.    

Resumen

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Revista: Empowerment