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Hoang Viet Nguyen, Tuan Duong Vu, Bach Khoa Nguyen, Thi My Nguyet Nguyen, Binh Do and Ninh Nguyen
Digital transformation has received increasing attention from organizations and businesses that want to remain competitive in the digital world. Many banks have increasingly been embracing electronic commerce by providing electronic banking (e-banking) s...
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Liam Hyland,Avani Sebastian,Yudhvir Seetharam
AbstractOrientation: Behavioural finance research suggests that human biases can cause irrationalities which have a significant impact on decision making. Discovery Bank is an organisation that attempts to apply behavioural finance to improve the financi...
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Selcuk Kendirli,Muhammet Selcuk Kaya,Aykut Isleyen
Pág. 29 - 41
Financial literacy is the level of financial knowledge, attitude and behavior that enables individuals to manage their income, expenses and assets in a way that does not cause financial problems both today and in the future. As individuals' financial lit...
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Geoffrey Goodell, Hazem Danny Al-Nakib and Paolo Tasca
In recent years, electronic retail payment mechanisms, especially e-commerce and card payments at the point of sale, have increasingly replaced cash in many developed countries. As a result, societies are losing a critical public retail payment option, a...
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Mohammad Vahid Sebt,Elahe Komijani,Shiva S. Ghasemi
Pág. pp. 157 - 174
Nowadays, the banking system is known as one of the inherent sectors of customer relationship management systems. Its main advantage is to redesign a more responsive organization to satisfy the customers. The banking system aims to improve the structure ...
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Cherinet Boke Chakiso
Pág. 54 - 62
The advent and dispersal of technology is an interesting area of study since its success is dependent on the attitude for the adoption of it by customers. Extant literature indicates that mobile banking is the least adopted type of electronic banking whe...
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Ioannis E. Livieris, Niki Kiriakidou, Andreas Kanavos, Vassilis Tampakas and Panagiotis Pintelas
Credit scoring is generally recognized as one of the most significant operational research techniques used in banking and finance, aiming to identify whether a credit consumer belongs to either a legitimate or a suspicious customer group. With the vigoro...
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Tri B. Joewono, Bekti A. Effendi, Hansen S.A. Gultom, Ranto P. Rajagukguk
Pág. 4454 - 4471
The implementation of electronic toll collections brings many benefits for highway by reducing queuing. As a matter of fact, the number of toll road customers in Indonesia who used electronic cards for toll payment is very low. It is argued that behaviou...
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Imaduddin Sahabat,Teguh Dartanto,Haidy A. Passay,Diah Widyawati
Pág. 498 - 511
Despite the dominance of cash method, electronic transactions have emerged in urban Indonesia. Existing studies focused on the macro impact of such transaction in developed countries. Limited attention has been paid to study consumers? preference of paym...
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Hanafi bin Dollah,Mohd Feham Md Ghalib,Muhammad Sabri bin Sahrir,Rusni Hassan,Abdul Wahab Zakaria,Zakaria Omar
Pág. pp. 145 - 161
The existing use of mobile technology nowadays can be integrated with various forms of learning materials such as electronic books and digital references in a form of dictionary or encyclopaedia. The expansion of Islamic banking practices through various...
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