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Brenda Groen and Hester van Sprang
Entering a building is a ?moment of truth? and may invoke feelings of hospitableness. Physical environments and staff behaviour deliver ?clues? that may result in the experience of hospitality. The focus in a reception area may be on mitigation of risks,...
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Christine Taljaard, Hester H Vorster
Pág. 76 - 86
Agtergrond: ?n Belasting op suikerversoete koeldranke (SVKe) het vanaf 1 April 2018 in werking getree in ?n poging om die probleem van oorgewig en vetsug (o/v) en dus nieoordraagbare siektes (NOS) in Suid-Afrika (SA) aan te spreek. Die belastin...
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Hester Nienaber,Nisha Sewdass
Workforce management is important in organisational performance. However,executives lament that their workforce management efforts remain ineffective. This comes asno surprise, as workforce measurement poses a challenge for several reasons: the many diff...
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