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Erik Chromy,Matej Kavacky
Pág. 129 - 132
The paper deals with the optimal sizing of the contact center. The most important part of the contact centers are their agents, therefore the modeling of their working time is also important. In the case of parameter which describes the number of h...
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Erik Chromy,Matej Kavacky,Lubomir Dresto
Pág. 142 - 145
In this paper we present admission control methods for IMS network. The task of RACS block is to accept or reject new connection into the network. The main goal of the admission control method is to ensure the Quality of Service not only f...
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