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Aden Iftin Janjane,Jackson Ndolo Muthini
Pág. 105 - 112
The logistics service industry has evolved quickly to deliver a variety of services including frequently outsourced warehousing, logistics, and freight forwarding, as well as value-added services which include; order management and fulfillment as well as...
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Benjamin Bett Cheruiyot
Pág. 88 - 97
The focus of this study was to investigate the influence of training strategies on employee performance in public university campuses in Kericho County, Kenya. The study was motivated by concerns on employee performance in public university campuses desp...
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Evans Vidija Sagwa, Appolonius Shitiabai Kembu
Pág. 29 - 36
AbstractThe Savings and Credit Cooperative Societies (Saccos) in Kenya have made a tremendous contribution to national development which is responsible for about 45% of Gross Domestic Product and 31% of national savings and deposits. Deposit Taking Sacco...
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Wesang?ula Salome Nang?oni, Appolonius Shitiabai Kembu
Pág. 46 - 55
AbstractKenya?s social-economic development blueprint as anchored by vision 2030 envisages growth in the public sector as the hub to its realization. The sector?s infrastructure industry is to quadruple its contribution to GDP. In line with this concern,...
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Mei-Yung Leung, Khursheed Ahmed and Isabella Y. S. Chan
Engineers often play vital roles in technical planning, designing, and operating projects, as well as implementing standard requirements in the physical sites. Although architectural designs may be similar in a construction project, the technical problem...
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Candida Duarte Manuel, Carla Rebelo Magalhães, Claudia Maria Huber, Luká? Smerek, Artur Fernandes Costa and José Ribeiro Alves
Translation, adaptation, and validation of instruments for cross-cultural investigation requires a rigorous methodological procedure that should be carefully planned to deliver instruments with adequate reliability and validity. This process was applied ...
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Ahmed Al-Sa?di, Parina Yamjal, Esraa Ahmad, Richa Panjabi, CAM Allott McPhee and Olkan Guler
Educators play multifaceted roles in supporting students? academic growth, necessitating a diverse knowledge base and a variety of soft skills. The COVID-19 pandemic has brought about significant changes in the education environment, compelling educators...
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Lilies Prihantini
Pág. 9
This conceptual paper explores the impact of service-related attributes on customer satisfaction in Indonesian family dining establishments in Jakarta. This study is based on the SERVQUAL model, and a quantitative approach will be adopted using SmartPLS ...
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Alexander Frank Pasquel Cajas, Verónica Tomasa Cajas Bravo and Roberto Carlos Dávila Morán
The objective of this research is to investigate the characteristics of remote work in Peru during the COVID-19 pandemic. In addition, the study will allow exploring the advantages, disadvantages, challenges and opportunities that Peruvian remote workers...
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Cheng-Kun Wang, Mohammad Masukujjaman, Syed Shah Alam, Ismail Ahmad, Chieh-Yu Lin and Yi-Hui Ho
This study aims to explore the effects of service-quality dimensions on the customer satisfaction of non-banking financial institutions in an emerging economy by adopting the renowned SERVPERF model. To verify the proposed model, data was collected from ...
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