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Evon M. Abu-Taieh, Issam AlHadid, Sabah Abu-Tayeh, Ra?ed Masa?deh, Rami S. Alkhawaldeh, Sufian Khwaldeh and Ala?aldin Alrowwad
Mobile banking is a service provided by a bank that allows full remote control of customers? financial data and transactions with a variety of options to serve their needs. With m-banking, the banks can cut down on operational costs whilst maintaining cl...
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Muhammad Abrar,Rizwan Shabbir,Mohsin Bashir,Shahnawaz Saqib,Ahmed Raza
Pág. 89 - 95
Globally, judicial sector regarding its relationship commitment has been discussed in few studies. In South-Asian context, service sector has been explored mostly with commercial industries like banks, restaurants and academic. However, professional indu...
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Karmawan Karmawan,Suhaidar Suhaidar
Pág. 116 - 127
This study will discuss and to find out and test whether Online Systems Quality, Banking Service Product Quality and Customer Trust are thought to influence the Success of E-Banking Information System in one of the Shariah Banks in Pangkalpinang City. Th...
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William Suley, He Yuanqiong
Pág. 185 - 198
Intense competition has in many markets decreased the prospects for differentiation in terms of technology and product/service quality. For this reason, CSR becomes an important attribute that can enhance a company's image. To win customers' loyalty in t...
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Jelena Bo?ovic, Ivan Bo?ovic, Isidora Ljumovic
Pág. 63 - 77
Research Question: The study aims to identify the level of effectiveness in Human Resource Management (HRM) and its impact on employees? satisfaction in the banking sector of Serbia. Motivation:The aim of this research is to measure the satisfaction of e...
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Gautam Kohli,Santosh Kr. Maurya
Customers play a predominant role in service marketing. Financial services produce a challenging sector and bear professional skill in designing product/services. Out of other financial service, banking is oldest and important financial service sector. C...
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Mohamad Dimyati
Pág. 225 - 238
The research topic is a theoretic influence of service quality and product innovation on customerloyalty which are mediated by customer satisfaction and customer trust borrowing microand small scale credit of public bank in Jember Regency. The research e...
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Mahardika Aditya Widjana
The purpose of this research is to determine the factors influencing acceptance level of inter- net banking by the bank customers in Surabaya. There are ten constructs compiled into a structural model to explain the customer acceptance level of internet ...
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