ARTÍCULO
TITULO

Analysis of the current situation of the hotel sector in the face of the COVID-19 health crisis. Case: Machala-Ecuador

Karina Salazar Ramírez    
Samantha Anabel Serrano Minuche    
Melissa Paulina Calle Iñiguez    

Resumen

The purpose of this study is to develop a new method that allows calculating the characteristics of tourist paths, favoring the understanding of visitor behavior. Changes and complexities are considered between a first phase of quasi-random "search" of attractions and tourist sites to visit, and a second phase of direct access to places of interest in the territory. This method is based on the notion of entropycurve, where a low value corresponds to a direct and rapid access to the preselected or recently defined sites, and a high value corresponds to an almost random search for tourist sites showing a more erratic behavior of the tourist. The location in space and time of the high entropyparts of the tourist trajectory would allow making betterdecisions related to the management of tourism in a giventerritory.Keywords: Trajectories, tourist behaviors, entropy curve, tourism management, decisions. RESUMENEl propósito de este estudio es desarrollar un nuevo método que permita calcular las características de los desplazamientos turísticos, favoreciendo la comprensión del comportamiento del visitante. Se consideran cambios y complejidades entre una primera fase de "búsqueda" cuasi-aleatoria de atractivos y sitios turísticos a visitar, y una segunda fase de acceso directo a lugares de interés del territorio. Este método se basa en la noción de curva de entropía, donde un valor bajo corresponde a un acceso directo y rápido a los sitios preseleccionados o recientemente definidos, y un valor alto corresponde a una búsqueda casi aleatoria de sitios turísticos que muestran un comportamiento más errático de los sitios turísticos. La ubicación en el espacio y el tiempo de las partes de alta entropía de la trayectoria turística permitiría tomar mejores decisiones relacionadas con la gestión del turismo en un territorio determinado. Palabras clave: Modelos de desarrollo, experiencias turísticas, patrimonio, desierto de Atacama.

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