Resumen
Around the world, the adoption of digital health applications is growing very fast. The use of e-health laboratory systems is increasing while research on the factors that impact users to use e-health laboratory systems in Indonesia has not been done much. The objective of this study is to analyze the behavioral factors of e-health laboratory users. This study includes a survey conducted on Indonesian users, and data analysis was carried out thoroughly. Based on the Technology Acceptance Model, this research framework explores a combination of variables consisting of task-driven, technology-driven, human-driven, and adoption variables to form the model proposed in this study. This model was verified using the Structural Equation Modeling (SEM) method for factor analysis, path analysis, and regression. A total of 163 respondents were collected to evaluate this research model empirically and the level of this study were individuals. These three problems are all essential in affecting usage intentions in adopting an e-health laboratory system. Specifically, task technology fit, information quality, and accessibility show a direct effect on both perceived usefulness and perceived ease of use factors perceived by the user, and have an indirect influence on the adoption of an e-health laboratory system through these two factors. The design of an online laboratory system affects perceived ease of use and personal innovativeness factors affect the perceived usefulness that users feel when adopting a laboratory system, while task technology fit and personal innovativeness factors do not affect the perceived ease of use. However, overall technology characteristic and perceived usefulness followed by design are the main predictors of adopting an e-health laboratory system on e-health systems in Indonesia.