Resumen
As the size and complexity of cities around the world increase, various types of urban problems are emerging. These problems are caused by multiple factors that have complex relationships with each other. Addressing a single cause blindly may result in additional problems, so it is crucial to understand how urban problems arise and how their causes interact. The study utilizes the Grey Decision-Making Trial and Evaluation Laboratory (Grey-DEMATEL), in conjunction with the Grey Interpretative Structural Model (Grey-ISM), to construct a hierarchical structure that examines the relationships between the causes of urban problems, thereby revealing the root causes and developmental mechanisms of urban problems. The Grey Matrix Cross-Reference Multiplication Applied to Classification (Grey-MICMAC) method was employed to clarify the influence and position of each cause. The Poor Parking Convenience (PPC) in Wuhan, China, is taken as a case study. The findings reveal the following: (1) the proposed method effectively identifies the key causes and processes of urban problems; (2) the insufficient management of roadside parking areas and impractical allocation of temporary parking spaces are the two main causes of PPC in Wuhan City. This method would be helpful to urban managers in discovering the causes of urban problems and formulating corresponding policies, to ultimately contribute towards healthy urban and sustainable development.