Transformational Leadership in Digital Era: Analysis of Nadiem Makarim (Founder of GO-JEK Indonesia) Leadership Figure
(1) Maranatha Christian University
(*) Corresponding Author
Abstract
Technology and internet has driven innovation and new opportunities by digitizing every customer, company, product, service, and process. In digital era, company has potential to touch all aspects of the business, including customers, employees, partners, business processes, and also global network of businesses and things from every industry around the world. Today, what will business leader do with digital business advantage has become a challange. The objective of this paper is to describe the concept of transformational leadership as a hallmark of future digital business leader. From evidence in literatures, in many successful organizations, transformational leaders have contributed to increase the effectiveness and performance of the organizations. By using descriptive method with phenomenological approach, the practice of transformational leadership of Nadiem Makarim as founder of GO-JEK Indonesia (an Indonesian-owned and run technology start-up that specialises in ride hailing, logistics, and digital payments) is examined. Then, this paper provides review about how Makarim’s leadership philosophy and practice has brought GO-JEK into success, Indonesia’s biggest start-up.
Keywords
Full Text:
PDFReferences
About GO-JEK. (2018). Retrieved from https://www.go-jek.com/about/
Arham, F.A., Boucher, C., & Muenjohn, N. (2013). Leadership and Entrepreneurial Success: A Study of SMEs in Malaysia. World Journal of Social Sciences, 3(5), 117-130. Retrieved from https://pdfs.semanticscholar.org/0217/8fe25e7b4b79d0cba5c157d1e8d05bc4ccf1.pdf
Arshad, A. (2016, December 5). Nadiem Makarim: Going Places with ‘Ojeks’. Retrieved from https://www.straitstimes.com/singapore/going-places-with-ojeks
Au-Yeung, A. (2017, November 29). Indonesia’s Richest 2017: Three Entrepreneurs on The Rise. Retrieved from ps://www.forbes.com/sites/angelauyeung/2017/11/29/indonesias-richest-2017-three-entrepreneurs-on-the-rise/#678ef28d2dd6
Davis, J. (2018, April 13). Digital Lessons from GO-JEK, Indonesia’s Answer to Uber and Grab. Retrieved from https://knowledge.insead.edu/entrepreneurship/digital-lessons-from-go-jek-indonesias-answer-to-uber-and-grab-8871
DuBrin, A.J. (2010). Principles of Leadership. 6th ed. Canada: Cengage Learning.
GO-JEK among Companies that “Change the World”. (2017, September 11). Retrieved from http://www.thejakartapost.com/life/2017/09/11/go-jek-among-companies-that-change-the-world.html
Inside Go-Jek’s Success in Indonesia. (2018, January 24). Retrieved from https://aseanup.com/inside-go-jeks-success-indonesia/
Jakubik, M. & Berazhny, I. (2017). Rethinking Leadership and Its Practices in The Digital Era. Proceedings of Management International Conference (471-483). Italy. Retrieved from www.hippocampus.si/ISBN/978-961-7023-71-8/45.pdf
Jandaghi, G., Matin, H.Z., & Farjami, A. (2009). Comparing Transformational Leadership in Successful and Unsuccessful Company. The Journal of International Social Research, 2(6), 356-372.
Lester, S. (1999). An Introduction to Phenomenological Research. Retrieved from https://www.researchgate.net/publication/255647619_An_introduction_to_phenomenological_Research.
Makarim, N. (2018). Retrieved from https://id.wikipedia.org/wiki/Nadiem_Makarim
Maxwell, J. C. (2018). Developing The Leader within You 2.0. New York. Harper Collins Leadership.
Natadjaja, L. & Setyawan, P.B. (2016). Creating Community through Design: The Case of GO-JEK Online. International Journal of Cultural and Creative Industries, 4(1). Retrieved from http://www.ijcci.net/index.php?option=module〈=en&task=pageinfo&id=219&index=5
Naeem, S. & Khanzada, B. (2018). Role of Transformational Leadership in Employee’s Performance with Mediating Role of Job Satisfaction in Health Sector of Pakistan. Journal of Health Education Research & Development, 6(1), 1-6. Retrieved from https://www.omicsonline.org/open-access/role-of-transformational-leadership-in-employees-performance-with-mediating-role-of-job-satisfaction
Odumeru, J.A. & Ifeanyi, G.O. (2013). Transformational VS Transactional Leadership Theories: Evidence in Literature. International Review of Management and Business Research, 2(2), 355-361. Retrieved from http://www.irmbrjournal.com/papers/1371451049.pdf
Peciulis, Z. (2016). Digital Era: From Mass Media towards A Mass of Media. Retrieved from https://www.researchgate.net/publication/308053038
Sekaran, U. & Bougie, R. (2016). Research Methods for Business: A Skill Building Approach. 7th ed. UK: John Wiley & Sons Ltd.
Sharkel. A. (2016, November 8). GO-JEK’s Nadiem Makarim on His Startup Journey & India’s Importance to Their Indonesian Ops. Retrieved from https://tech.economictimes.indiatimes.com/news/startups/go-jeks-nadiem-makarim-on-his-startup-journey-indias-importance-to-their-indonesian-operations/55293928
Strukan, E. (2017). Impact of Transformational Leadership on Business Performance. Tehnicki Vjesnik, 24(2), 435-444. Retrieved from https://doi.org/10.17559/TV-20150624082830
Tan, C. (2018, June 29). CNBC Transcript: Nadiem Makarim, Founder and CEO GO-JEK. Retrieved from https://www.cnbc.com/2018/06/29/cnbctranscript-nadiem-makarim-founder-and-ceo-go-jek. html
Tafvelin, S. (2014). Transformational Leadership in The Social Work Context: The Importance of Leader Continuity and Co-Worker Support. British Journal of Social Work, 44, 886-904. Retrieved from http://bjsw.oxfordjournals.org
Waziri, A.Y., Ali, K.N., & Aliagha, G.U. (2015). The Influence on Transformational Leadership on ICT Adoption in The Nigerian Construction Industry. Asian Social Science, 11(18), 123-133. Retrieved from https://www.researchgate.net/publication/279157916
Wijanarko, T. (2015, November 3). Nadiem Makarim: We are ready to Bleed. Retrieved from http://en.tempo.co/read/news/2015/11/03/241715453/Nadiem-Makarim-We-are-ready-to-bleed
Wiltshire, E. D. (2012). Transformational Leadership: What’s Your Motivation? Leadership Advance Online, XXII. School of Global Leadership & Entrepreneurship. Retrieved from https://www.regent.edu/acad/global/publications/lao/issue_22/3Wiltshire_motivation_lao_22.pdf
Xu, H. & Frimpong, S. K. (2014). The Impact of Transformational Leadership Style on Project Success: An Empirical Study of Banking Projects in Ghana. International Journal of ICT and Management, II(I), 85-95. Retrieved from https://pdfs.semanticscholar.org/6d6d/ b17a843144cca4ac19e9bc4a6d4b3e0ed70f.pdf
DOI: http://dx.doi.org/10.33019/ijbe.v3i1.106
Article Metrics
Abstract view : 2048 timesPDF - 1020 times
Refbacks
- There are currently no refbacks.
This work is licensed under a Creative Commons Attribution 4.0 International License.
Integrated Journal of Business and Economics is licensed under a Creative Commons Attribution 4.0 International License.
