Redirigiendo al acceso original de articulo en 21 segundos...

Communication Satisfaction among Academic Staff in Malaysian Public Universities

Aysha Sadia    
Berhannudin Mohd Salleh    
Zulida Abdul Kadir    
Sazuliana Sanif    


Communication satisfaction is of dominant position in any organization as it contributes to the effectiveness and success of an organization. The communication satisfaction of an organization may affect the atmosphere in the organization which either encourages or hinders horizontal, upward or downward communication among the employees. In organizations with defensive climates, employees have the tendency to abstain from communicating their needs, as they become very cautious in making statements, and may have low level of motivation. Organizations with understanding atmospheres inspire active participation, healthy exchange of information and constructive problems resolves. The objective of the present study is to investigate the major hindrances and problems of Communication satisfaction among academic staff of Malaysian public universities and its impact on management function and organizational communication. This study is expected to investigate communication satisfaction among academics with supervisory role in the respective university. It aims to determine the patterns of communication system in universities, to analyze various challenges to the communication and to suggest ways of improving communication system. This research study would foster the knowledge and understanding of improving of communication satisfaction in academic organizations particularly tertiary institutions and would help improve productivity and harmonious working environment adopt better process and programs in order to overcome.Keywords: Communication satisfaction, Organizational communication, academic staff, management functionJEL Classifications: D8, I2

 Artículos similares

Juanda Situmorang, Yuli Rama Dewi, Monarisa Ritiani Br Ginting, Rafida Khairani     Pág. 1629 - 1641
This study aims to determine the effect of work communication on job satisfaction of employees of PT. Sepatu Bata, knowing the influence of leadership on job satisfaction of employees of PT. Sepatu Bata, knowing the effect of job training on job satisfac... ver más

Marko Pavlovic, Biljana Stojanovic-Vi?ic, Marija Runic Ristic     Pág. 55 - 68
Research Question: This paper starts with the research question regarding the relationship between workplace conflicts and job satisfaction in the public sector in Serbia. Motivation: The main motivation for this research study was: to examine a compromi... ver más
Revista: Management

Faisal Nomaini,Sofyan Effendi,Oemar Madri Bafadhal,Anang Dwi Santoso     Pág. 32 - 49
ABSTRACTThe purpose of this study is to illustrate how sub-district governments manage performance during a time of crisis, specifically the COVID-19 pandemic. When the pandemic struck, the government, which had been criticized for its excessive concentr... ver más

Tatiana Ndlovu,Emmanuel S. Quaye,Yvonne K. Saini    
AbstractPurpose: This study examines the influence of line manager communication (LMC) on affective organisational commitment through the mediating mechanisms of employee trust and job satisfaction. The study further investigates the moderation effect of... ver más

Supriyati, S P Harahap     Pág. 57 - 63
The purpose of this research is to find out how customer satisfaction in the field of online business. The research method used was descriptive qualitative research method. A descriptive qualitative method is a method used to describe or analyze the resu... ver más