ARTÍCULO
TITULO

Integration of Business Intelligence and Knowledge Management ? A literature review

Najibeh Abbasi Rostami    

Resumen

In today?s world data are so numerous that technology is needed to cope with this knowledge. Business  Intelligence (BI)  is  a  process that involves sorting all the collected information and select those that are relevant. BI provides critical insights that help organizations make right decisions. Knowledge management (KM) is a key approach to solving current problems. KM can be defined as a systematic process of finding, selecting, organizing, distilling  and  presenting  information  in  a  way  that improves  an  employee's  comprehension  in  a  specific  area  of interest. BI  and  KM  play  an  important  role  in improving  the  qualitative  and  quantitative  value  of  information  available  for  decision making.  KM and BI can also benefit from each other. It seems that integration of BI and KM can help organizations achieve wider benefits.  Integration of BI and KM will not only help to promote and enhance knowledge for better decision making, but also improve an organization?s performance. Therefore it is imperative for organizations to have both BI and KM as an integrated system to get full value from both. This paper is a literature review which shows the importance of BI and KM Integration through a series of models.

 Artículos similares

       
 
Songlin Tian, Ying Yang and Lei Yang    
Business intelligence (BI), as a system for business data integration, processing, and analysis, is receiving increasing attention from enterprises. Data visualization is an important feature of BI, which allows users to visually observe the distribution... ver más
Revista: Applied Sciences

 
Rola R. Hassan, Manar Abu Talib, Fikri Dweiri and Jorge Roman    
Implementing the European Foundation for Quality Management (EFQM) business excellence model in organizations is time- and cost-consuming. The integration of artificial intelligence (AI) into the EFQM business excellence model is a promising approach to ... ver más
Revista: Applied Sciences

 
Carolina Ribeiro, Igor Fernandes and Filipe Portela    
In the age of Industry 4.0, competition between companies is becoming increasingly intense, and companies are turning to trends that aim to improve overall performance. Accordingly, the company ITEK decided to create a global gamification mechanism focus... ver más
Revista: Information

 
Piotr Sliz    
Purpose: The advancements in deep learning and AI technologies have led to the development of such language models, in 2022, as OpenAI?s ChatGPT. The primary objective of this paper is to thoroughly examine the capabilities of ChatGPT within the realm of... ver más

 
Pedro Nogueira, Leandro Pereira, Ana Simões, Alvaro Dias and Renato Lopes da Costa    
Companies try to acquire the finest advantages and techniques in a technologically advanced and end-to-end market to have a stronger foothold there. Although empirical research on this topic links IT to a decline in vertical integration, corporations are... ver más
Revista: Informatics