Acceso al sitio web del Consejo de Políticas de Infraestructura

   
ARTÍCULO
TITULO

The Effect of Information Technology and Total Quality Management on Organizational Performance

Sigit Sanjaya    
Liga Mayola    

Resumen

This study discovers the effect of information technology and total quality management (TQM) on organizational performance. The unit of analysis is state-owned enterprises in Padang city, Indonesia. The study utilized primary data which is obtained through the questionnaire. Total sampling is used in this study. 90 questionnaires were returned as a final sample. Data were analyzed by Multiple Regression Analysis performed by SPSS 25 software. The result shows that information technology has a positive and significant effect on organizational performance. Total quality management has a positive and significant effect on organizational performance.Keywords: Information Technology; Total Quality Management; Organizational PerformanceJEL Classifications: D83, L86, M15DOI: https://doi.org/10.32479/irmm.8858

PÁGINAS
pp. 193 - 196
MATERIAS
ADMINISTRACIÓN

 Artículos similares

       
 
Ângela Pereira, Cláudia Pereira, Luís Gomes and Armindo Lima    
While financial statements are the primary source of information about a firm, they tend to be under earnings management practices, namely to avoid paying tax. Therefore, we aim to examine whether taxes still affect earning persistence in an era of preva... ver más

 
Mahboobeh Golestanizadeh, Hadi Sarvari, Matteo Cristofaro and Daniel W. M. Chan    
Possessing an international brand in an exclusive field can play a critical role in developing exports. On the other hand, monitoring market conditions and predicting the changes caused by the physical separation and distance between the upstream and dow... ver más

 
Susanne Thiessen    
The paper seeks to understand organisational context and culture?s influence on engaging First Nations People in Canada in work. Organisations have many opportunities to attract and engage Indigenous people, who have distinct worldviews and unique cultur... ver más

 
Ahmad Fadlan,Sri Wahyuningsih,Rizky Vita Losi,Nindya Yunita,Nuri Aslami     Pág. 38 - 46
This study purposed to empirically prove that accounting information, educational background, sales turnover, business capital, the period of business, working hours, and business location partially had a significant effect on business success in MSMEs a... ver más

 
Dodi Dermawan,(Raja Ali Haji Maritime UniversityIndonesia)     Pág. 282 - 294
The model sharing economy concept in online using transactions through the coordination of applications that are connected to the internet. The aims of this study were to explain the influence factors asymmetric information and transaction costs on the p... ver más