|
|
|
|
|
Vesna Tornjanski, Sne?ana Kne?evic, Boris Deliba?ic
Pág. 71 - 85
The paper deals with the CRM performance measurement in the banking sectors of Serbia, Greece and India, using the integrated BSC and the customized ANP-BOCR approach. The BSC is used to develop and identify key financial and non-financial indicators att...
ver más
|
|
|
|
|
|
|
|
|
Shahid Ali,Azmi Mohd Shariff
Pág. 120 - 124
Over the past three decades safety culture studies have bridged many gaps by developing specific existing culture models to workplace environment. But there is still no consensus over the core factors of safety culture, methods and improvement strategies...
ver más
|
|
|
|
|
|
|
|
|
Siti Nisrin Mohd Anis,Noor Hazarina Hashim,Amran Md Rasli
Pág. 143 - 149
Marketing and market orientation are well?known subjects within the field of librarianship. Despite the nomological similarity between the terms, both are distinct in conceptualisation. Most librarians are actually referring to the total implementation o...
ver más
|
|
|
|
|
|
|
|
|
Yurii B. Mindlin,Marina V. Melnichuk,Yulia S. Lisichkina,Natalia B. Golovanova,Svetlana F. Litvinova
Pág. 247 - 252
If we assume that the cluster is an organizational form of uniting the efforts of stakeholders towards achieving competitive advantages, the combination of entities should be based on complementarity of intellectual, infrastructural and material resource...
ver más
|
|
|
|
|
|
|
|
|
Pallavi Pathak
Value is a shared idea about how something is ranked in terms of desirability, worth or goodness. The decisions we make are a reflection of our values and beliefs, and they are always directed towards a specific purpose. Our terminal values define the ov...
ver más
|
|
|
|