Resumen
This article presents results of passenger service research (fulfilled within municipal transport stopping points) based on service models elaborated for various transport access control systems. The article presents results of boarding simulation modeling (in condition of access control system organized within the stopping point) which may become an advanced method to solve the problem of stopping point's congestion. Mathematical relations deduced allow evaluating passenger service level as per boarding time expenditure parameters. The article presents (i) results of research and (ii) area of these results application in passenger transport systems planning sphere.