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Lucky Kannan,Jebakumar R
Pág. pp. 204 - 213
Many businesses use email as a medium for advertising and they use emails to communicate with their customers. In the email world, the most common issue that remains unresolved even now is spamming or in other terms unsolicited bulk email. Currently, the...
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Herwina Rosnan,Norzayana Yusof,Sofian Shamsuddin
Pág. 95 - 100
Despite the progressive revenue trend, service providers in Malaysia's medical tourism have been receiving numerous complaints. Hence, this article sets to illustrate the behaviour of the service providers by describing whether they met the expectations ...
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Herwina Rosnan,Norzayana Yusof
Pág. 101 - 106
Despite the concern that medical tourism causes local patients to be neglected, this article attempts to prove the otherwise. Ten in-depth interviews were conducted with doctors and private hospitals that serve medical tourists. Through Atlas.ti version ...
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This research paper identifies and explores the opinions and attitudes of young people about urban transport. It is the first study on this topic, based on the survey, analysing the mobility choices of young adults (more specifically, Generation Y) in Po...
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Nuraisyah Chua Abdullah,Herwina Rosnan,Norzayana Yusof
Pág. 25 - 31
Malaysia is among the chosen countries for medical tourism due to its excellent healthcare services. Nevertheless, there are concerns if service providers are balancing the local and foreign patient?s demands. Due to the lack of discussion on medical pra...
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Daniëlle Snellen, Guus de Hollander
Pág. 3 - 12
In recent years both our need or desire for mobility and the opportunities and tools available to meet them have changed (and keep on changing) as a result of information and communication technologies (ICT's). ICT's have influenced both our transport mo...
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Md Zahidul Islam,Steven D?Alessandro,Michael Furner,Lester Johnson,David Gray,Leanne Carter
There is more than one mobile-phone subscription per member of the Australian population. The number of complaints against the mobile-phone-service providers is also high. Therefore, the mobile service providers are facing a huge challenge in retaining t...
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Mohd. Khirzanbadzli A. Rahman,Sharifah Azizah Haron,Laily Paim,Syuhaily Osman,Noorlaila Yunus,Hassnah Wee
Pág. 209 - 213
Malaysia is experiencing a tremendous increase in mobile phone services users. Service providers are providing various complaint channels as one of the ways to improve services. Although complaining provides significant impact to organizations as well as...
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Peiman Dabidian, Uwe Clausen, Esther Denecke
Pág. 2795 - 2804
With the advent of the Internet in private households and in almost every company in the last two decades, many things have changed. One of the major changes concerns the rapid growth of the e-commerce utilization, which brings changes to the transportat...
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