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Xiaoqun Wang, Xihui Chen and Zhouyi Gu
Grasping the concerns of customers is paramount, serving as a foundation for both attracting and retaining a loyal customer base. While customer satisfaction has been extensively explored across diverse industries, there remains a dearth of insights into...
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Peiyuan Qiu, Jialiang Gao and Feng Lu
The relatedness between tourism attractions can be used in a variety of tourism applications, such as destination collaboration, commercial marketing, travel recommendations, and so on. Existing studies have identified the relatedness between attractions...
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Jorge Vieira, Rui Frade, Raquel Ascenso, Inês Prates and Filipa Martinho
In recent years, tourism has experienced remarkable growth worldwide. This sector is rapidly becoming the main export activity and the most important source of GDP growth in several countries. In Portugal, it represented around 19.7% of exports in 2019. ...
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Olivera Grljevic,Zita Bo?njak,Sa?a Bo?njak
Pág. 059 - 073
Knowing what attracts or deters tourists to/from a tourist visit and what products to offer them and to pay special attention to is crucial for good economic results. Such knowledge can be obtained by analysis of online comments and reviews that tourists...
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