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Elad Harison, Ofer Barkai
The growing trends of immigration and international population movements worldwide emphasize issues of the naturalization efforts of immigrants in their new nation, while sustaining their ties to their homeland via the Internet. The paper analyzes the po...
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Ofer Barkai, Elad Harison
The purpose of this paper is the creation of a new framework for airlines to implement information technology systems that will aid in the prevention of service failures and passenger complaints during air travel. This framework can lower the amount of s...
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Ofer Barkai
This research project, which was implemented in an organization whose primary function is providing service (Telecommunication company), studies the scope of the correlation between the quality of service from the customers point of view (customer survey...
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Elad Harison, Ofer Barkai
Waste management (WM) operations include a broad variety of processes that aim at removing waste from industrial and private facilities. The waste is treated in different ways in waste management sites, which engage in recycling, landfilling and incinera...
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Ofer Barkai, Elad Harison
The operation of service providing systems and organizations is challenging, as services typically incorporate a broad set of resources and a complex and sophisticated work practices that fulfill the needs of different consumers. At the same time, the la...
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