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Vesna Tornjanski, Dejan Petrovic, Sandra Nesic
Research question: The study aims to extend and deepen the understanding of maturity level of knowledge transfer effectiveness between project team members in an organization in which disruptive innovations and external forces foster acceleration of vari...
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Vesna Tornjanski, Dejan Petrovic, Sandra Nesic
Pág. 1 - 14
Research question: The study aims to extend and deepen the understanding of maturity level of knowledge transfer effectiveness between project team members in an organization in which disruptive innovations and external forces foster acceleration of vari...
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Vesna Tornjanski, Sne?ana Kne?evic, Boris Deliba?ic
Pág. 71 - 85
The paper deals with the CRM performance measurement in the banking sectors of Serbia, Greece and India, using the integrated BSC and the customized ANP-BOCR approach. The BSC is used to develop and identify key financial and non-financial indicators att...
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