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Snezana Pavle Kne?evic, Ksenija Mandic, Aleksandra Mitrovic, Veljko Dmitrovic, Boris Deliba?ic
Pág. 47 - 60
The aim of this paper is to apply an integrated model, which combines methods of classical and fuzzy Multi-criteria decision making (MCDM) in selected six large equity companies from the Serbian energy sector. The data considered are retrieved from the o...
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Vesna Tornjanski, Sne?ana Kne?evic, Boris Deliba?ic
Pág. 71 - 85
The paper deals with the CRM performance measurement in the banking sectors of Serbia, Greece and India, using the integrated BSC and the customized ANP-BOCR approach. The BSC is used to develop and identify key financial and non-financial indicators att...
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Bojana Jovanovic, Boris Deliba?ic
Pág. 25 - 35
Supplier selection is a widely considered issue in the field of management, especially in quality management. In this paper, in the selection of suppliers of electronic components we used the integrated QFD and fuzzy AHP approaches. The QFD method is use...
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