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Yusak O. Susilo, Andree Woodcock, Fotis Liotopoulos, Andre Duarte, ... Miriam Pirra
Pág. 2257 - 2275
This study describes the lessons learned from designing, deploying and analysing the results from different travel satisfaction survey tools which measures the travellers? door-to-door travel satisfaction. The travel satisfaction measurement survey tools...
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Marco Diana, Miriam Pirra, Alberto Castro, André Duarte, ... Andree Woodcock
Pág. 1164 - 1173
The EU project METPEX is developing a measurement tool for the perceived quality of the whole journey experience. Special emphasis is given on the contribution to the overall quality perception from different phases of such experience, from pre-trip info...
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