2 Art�culos

The Effects of Service Quality Performance on Customer Satisfaction for Non-Banking Financial Institutions in an Emerging Economy

Acceso

en l�nea

Cheng-Kun Wang, Mohammad Masukujjaman, Syed Shah Alam, Ismail Ahmad, Chieh-Yu Lin and Yi-Hui Ho

This study aims to explore the effects of service-quality dimensions on the customer satisfaction of non-banking financial institutions in an emerging economy by adopting the renowned SERVPERF model. To verify the proposed model, data was collected from ... ver m�s

Revista: International Journal of Financial Studies Formato: Electr�nico

Tabla de contenido: Vol: 11 Num: 0 Par: 1 A�o: 2023

Determinants of Mindful Adoption of Green Innovation

Acceso

en l�nea

Chieh-Yu Lin, Yi-Hui Ho, Young-Long Wu, I-Chi Yu P�g. 79 - 89

Green innovation adoption is usually believed to be able to confer strategic and competitive benefits to the adopting firms. This paper aims to develop a model that analyzes factors influencing mindful adoption of green innovation. Organizational mindful... ver m�s

Revista: International Journal of Research In Business and Social Science Formato: Electr�nico

Tabla de contenido: Vol: 8 Num: 4 Par: 0 A�o: 2019

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