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Mohd Dzelwan Zainal Abidin, Mohd Farid Shamsudin Farid, Khairul Shahida Shabi
The case is written for MBA or senior undergraduate courses on Management and Organizational Behaviour, leadership or strategy implementation. The case can be taught towards the end of a Management course to learn about organization and its behavior. Thi...
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Corinna Sterflinger, Dr Mohd Farid Shamsudin Farid, Dr Shaida Shabi
The case deals with the topic of job satisfaction and shows the result of unsatisfied employees. The case is about a fast growing medium-sized enterprise that fails in adapting the processes and structure of the company to the enormous growth. In the fol...
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Mohamad Nizam Matori, Khairul Shahida Shabi, Mohd Farid Shamsudin
The case is written for MBA or senior undergraduate courses on Management and Organizational Behaviour.The case is written for MBA or senior undergraduate courses on Management and Organizational Behaviour, leadership or strategy implementation. The case...
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Elya Mashiha Razali , Mohd Farid Shamsudin
Pág. 5
The services sector is the most crucial key contributor to a country's economy. Malaysia, in particular, reported that the manufacture and service sector increased by about 4.3 % of the economy in the year 2019. At that time, tourism is the major success...
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Fizza Zubair , Mohd Farid Shamsudin
Pág. 6
The tourism and hospitality industry as service sectors majorly contribute to boosting economies of several countries with beautiful tourism destinations and provide employment opportunities decreasing the unemployment ratio. The tourism industry involve...
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Nur Syahira Mohamad Shari, Mohd Farid Shamsudin
Game theory has been used a long time ago in military strategy. In Marketing, game theory can be explained as persuasion element for the organization to consider about which the competitors will likely move and the impact for this movement towards their ...
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Amir Azlan Hamzah, Mohd Farid Shamsudin
This paper review collects a selection of high-quality books, journals, and articles. A total of 4 journals and 3 articles are reviewed. This paper can be helpful for managers to gain basic conceptual ideas on how Reciprocity theory as a driver of financ...
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Nik Nur Shahira Nik Mustapha, Mohd Farid Shamsudin
Reciprocity theory is a theory of expectation that will respond favourably to each other by returning benefits for benefits. The reciprocity is the basic laws of social psychology. Social psychology deals with social interaction, self-concept, social cog...
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Mohamad Rozaimi Mokhtar, Mohd Farid Shamsudin
Customer satisfaction is an important outcome for a business organization. This paper will discuss how a good customer service will support economic value of the business organizations. Customer plays several roles toward the organization which firstly i...
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Mohamad Rozaimi Mokhtar, Mohd Faizun Mohamad Yazid , Mohd Farid Shamsudin
Currently, the world is attacking by Coronavirus Covid-19. All over the world, get affected by transmission of the Covid-19, including Malaysia. Each industry in Malaysia is suffering since the Government of Malaysiaimplemented the Movement Control Order...
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