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Herwina Rosnan,Norzayana Yusof
Pág. 101 - 106
Despite the concern that medical tourism causes local patients to be neglected, this article attempts to prove the otherwise. Ten in-depth interviews were conducted with doctors and private hospitals that serve medical tourists. Through Atlas.ti version ...
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Herwina Rosnan,Norzayana Yusof,Sofian Shamsuddin
Pág. 95 - 100
Despite the progressive revenue trend, service providers in Malaysia's medical tourism have been receiving numerous complaints. Hence, this article sets to illustrate the behaviour of the service providers by describing whether they met the expectations ...
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Xizi Zhang,Dr William P. Wall,Dr Kate Hughes
Pág. 75 - 81
This paper examines the customer experience of a medical tourism alliance project between a Chinese private hospital and a Thai medical center. The purpose is to evaluate the perceived value of this strategic project from the perspective ofthe patients. ...
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Mohammad Nayef Alsarayreh,Kafa Hmoud Abdallah Al Nawaiseh,Mohammad Sultan Majed Mahasneh,Mohammed Abdul Razzaq Abu Rumman
Pág. 180 - 185
Jordan is one of the most developed countries in the field of Medical Tourism. It is distinguished by the abundance of advanced hospitals and internationally recognized doctors. It has an advanced medical network in governmental, private, and military se...
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Mohammad Nayef Alsarayreh,Mohammad Sultan Majed Mahasneh,Kafa Hmoud Abdallah Al Nawaiseh
Pág. 349 - 356
The aim of the research is to test what determines customer satisfaction of the people seeking treatment in Jordan. For the purposes of this research, the researcher used the descriptive analytical method to identify and analyze the factors that affect c...
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