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Karen M. Corbishley, Corné Meintjes, Roger B. Mason
Pág. 1 - 14
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Fadhil Muhammad, Fatkhur Rozi, Achmad Sani Supriyanto
Pág. 34 - 41
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Donafeby Widyani
Pág. 418 - 422
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Salihah Khairawati
Pág. 15 - 23
The aim of this research is to examine the effect of the customer loyalty program on customer satisfaction and its impact on customer loyalty. This program is developed by the company in order to increase customer satisfaction. Optimal customer satisfact...
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Mulyadi Raf, Agus Syarif
Pág. 39 - 43
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Rudi Yacub
Pág. 70 - 74
The sports industry has a very large potential income and is followed by the enthusiasm of the community to exercise, which is an opportunity for entrepreneurs in the sports equipment industry. The objectives of this study are: First, to explore the effe...
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Fitrizal Fitrizal,Nandan Limakrisna
Pág. 18 - 25
The low customer loyalty to Four-Star Hotels in West Sumatera province was allegedly caused by customer relationship management, service quality and customer value are still low. The purpose of this research was to determine and analyze the effect of cus...
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Babar Nawaz Abbasi,Muhammad Umer,Ali Sohail,Jingjin Tang,Ihsan Ullah,Hifza Abbasi
Pág. 1 - 8
The major purpose of the research paper is to measure the quality of service offered by private banks operating in Pakistan. Moreover, it tries to investigate the relationship between service quality, customer satisfaction and loyalty. In order for a ban...
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Yusnita Octafilia, Mira Oktavia
Pág. 137 - 152
Riau is one of the provinces with the largest number of Palm Oil Mill in Indonesia. The large amount of existing Palm Oil Mill and the less amount of customers makes Palm Oil Mill must be able to maintain their business relationship in order to stabilize...
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Ricko Achmadi Putra,Hartoyo Hartoyo,Megawati Simanjuntak
Pág. 1116 - 1129
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