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Richa Maheshwari, Veronique Van Acker, Jonas De Vos, Frank Witlox
Pág. 231 - 248
Although the majority of literature explains travel satisfaction by examining trip determinants, the interaction between travel satisfaction and satisfaction with other life domains has been analyzed less frequently. Accounting for satisfaction with othe...
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Mei Retno A
Pág. 1 - 8
It is a fact that any product categorized as a daily need and therefore, it is considered the first product in the customers hand. The key to such a condition is by increasing the custom- ers loyalty to the product. To do so, multi-level-marketing (MLM) ...
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Rudyanto Rudyanto
Pág. 365 - 376
The purpose of this study is to examine the impact of the relationship between employee satisfaction and customer satisfaction, and also to examine the impact of both on a hospitality companys financial performance utilizing service-profit-chain framewor...
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Chengedzai Mafini
There has been an explosion of research interests centered upon the job satisfaction-life satisfaction nexus within organizations. Be that as it may, there is a relative paucity of research on the job satisfaction of logistics practitioners in general an...
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Larsen Barasa,April Gunawan,Bambang Sumali
Pág. 43 - 49
This study aims to examine the determinants of employee job satisfaction and its implications on employee performance at Port Enterprises in DKI Jakarta. Population in this research is employees at Port Enterprises. Samples of data amounted to 264 employ...
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Mohammad Nayef Alsarayreh,Mohammad Sultan Majed Mahasneh,Kafa Hmoud Abdallah Al Nawaiseh
Pág. 349 - 356
The aim of the research is to test what determines customer satisfaction of the people seeking treatment in Jordan. For the purposes of this research, the researcher used the descriptive analytical method to identify and analyze the factors that affect c...
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Nargis Dewan, Md Billal Hossain, Gwi-Gon Kim, Anna Dunay and Csaba Bálint Illés
This study aims to better understand foreign residents? life satisfaction by exploring residents? AR technology adoption behavior (a combination of transportation applications? usefulness and ease of use) and travel involvement. Data were collected from ...
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Hamsani Hamsani,Devi Valeriani,Nizwan Zukhri
Pág. 1 - 8
Permanent employees and contract employees plays an important role in the company. Therefore, every company must keep and maintain all the employees in order to be able to contribute as expected by the company. Good employees are not only able to do thei...
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Jan Urban and Vojtech Máca
The primary purpose of this study was to explore the link between rail and road traffic noise and overall life satisfaction. While the negative relationship between residential satisfaction and traffic noise is relatively well-established, much less is k...
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André Tchoia Relógio and Fernando Oliveira Tavares
This study aimed to investigate the level of client satisfaction among airline passengers and other users of Huambo?s airport in Angola. A quantitative method was used, based on a questionnaire addressed to airline passengers on their trips to Huambo and...
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Lilies Prihantini
Pág. 9
This conceptual paper explores the impact of service-related attributes on customer satisfaction in Indonesian family dining establishments in Jakarta. This study is based on the SERVQUAL model, and a quantitative approach will be adopted using SmartPLS ...
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Miha Maric, Ivan Todorovic, Jasmina ?nidar?ic
Pág. 63 - 72
Research Question: The central research objective of this study was the empirical examination of the relationships between the construct of work-life conflict in terms of life satisfaction and job satisfaction. Motivation: Modern business environment is ...
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Mayara Moraes Monteiro, João de Abreu e Silva, Nuno Afonso, Jesper Bláfoss Ingvardson, Sousa Jorge Pinho de
Pág. 975?994
Temporary opportunities for studying and working abroad have been growing globally and intensifying the movement of highly skilled temporary populations. To attract this group, cities need to address their residential and mobility needs. This study focus...
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Kamarin Merritt and Shichao Zhao
There have been significant changes evident across the retail sector over the last 20 years, which have been primarily influenced by technological advancements. These changes have forced many retailers to rethink their business models and utilise a combi...
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Army Justitia,Rini Semiati,Nadhila Ramadhini Ayuvinda
Pág. 85 - 92
Background: High number of complaints that have been filed about the performance of online taxi services has prompted research on customer satisfaction factor analysis. Substantial research has addressed customer satisfaction factors in online taxi servi...
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Firman Hidayat,Nur Asnawi
Pág. 149 - 165
The success of a government intention is to the satisfaction of the community about the service provided by the intense, the quality of service, satisfaction, and validity are important aspects that must be considered so that government institutions can ...
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Ahmad Samed Al-Adwan and Maher Ahmad Al-Horani
The Customer trust, satisfaction and loyalty with regard to the provision of e-commerce services is expected to be critical factors for the assessment of the success of online businesses. Service quality and high-quality product settings are closely link...
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Sophian Gauzelin,Hugo Bentz
Turbulent times are a part of modern-day business, and the way a companyhandles disruptive events determines its success. Various technological tools have beendeveloped to help businesses overcome unforeseen and anticipated events that may impact thebusi...
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L. Coughlan,H. Moolman,R. Haarhoff
AbstractOne of the 2011 South African National Tourism Sector Strategy objectives is to "provide excellent people development and decent work within the tourism sector". The hospitality industry is, however, not regarded as a provider of decent work and ...
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Basuki Rachmat,Trisa Indrawati
Pág. 457 - 470
The research attempts to investigate public hospital service model and test the effect of theinternal and external service quality on employee satisfaction, employee satisfaction on theexternal service quality, external service quality on customer satisf...
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