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Siyuan Cheng, Didi Yin, Zhuoyan Hou, Zihao Shi, Dongyu Wang and Qiang Fu
Intelligent customer service system is timely, efficient, and accurate, which is more and more popular in grid electric power companies, and the amount of customer consultation is increasing day by day. It is infeasible for human customer service to answ...
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Mohammad Daoud
Questions are crucial expressions in any language. Many Natural Language Processing (NLP) or Natural Language Understanding (NLU) applications, such as question-answering computer systems, automatic chatting apps (chatbots), digital virtual assistants, a...
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Shuang Liu, Nannan Tan, Yaqian Ge and Niko Lukac
Question-answering systems based on knowledge graphs are extremely challenging tasks in the field of natural language processing. Most of the existing Chinese Knowledge Base Question Answering(KBQA) can only return the knowledge stored in the knowledge b...
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Jiapeng Wang and Yihong Dong
Text similarity measurement is the basis of natural language processing tasks, which play an important role in information retrieval, automatic question answering, machine translation, dialogue systems, and document matching. This paper systematically co...
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