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Rin Rin Riyanti, Kokom Komariah, Erry Sunarya
Pág. 1273 - 1283
The research was aimed atdeterminating Influences service quality toward customer loyalty during the Covid-19 pandemic with case Studies to Matahari Departement Store Costumers of Sukabumi City throgh the mediation of Costumer Trust. The research method ...
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Lintang Nur Agia, Hafidzah Nurjannah
Pág. 1570 - 1574
Currently, banking is experiencing rapid development so that bank management must be able to manage its business properly, this also applies to Indonesian Islamic Banks which have fewer customers than conventional banks. For this reason, Islamic banking ...
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Merve Öksüz
Pág. 193 - 215
Customers? actions may encourage and motivate employees to make decisions about successful service delivery which is called customer empowering behaviors (Dong, Chuang, Liao, Zhou & Campbell, 2015). This article aims to explain antecedents of custome...
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Alzhara Humaid Alsulmani, Sheikha Saif Alkindi, Essia Ries Ahmed
Pág. 79 - 88
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Dhita Adriani Rangkuti, Mey Monita Lestari Manalu, Sartika Nanda Lestari, Brian Robuli, Irfan Boy Samosir
Pág. 673 - 679
The purpose of this study was to determine and analyze the effect oprice, service quality, and customer relationship management on the purchase decision of Asuransi Astra Garda OtoMedan, JL.ImanBonjol. The data used are primary data obtained from the ans...
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