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Piotr Sliz
Purpose: The advancements in deep learning and AI technologies have led to the development of such language models, in 2022, as OpenAI?s ChatGPT. The primary objective of this paper is to thoroughly examine the capabilities of ChatGPT within the realm of...
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Ângela Leite, Anabela Rodrigues and Sílvia Lopes
Brand experience, brand love, and brand behavior outcomes hold significant importance in management research. Their relevance extends to shaping strategic decision-making, fostering a customer-centric approach, and providing insights into the competitive...
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Dimitris Mpouziotas, Jeries Besharat, Ioannis G. Tsoulos and Chrysostomos Stylios
AliAmvra is a project developed to explore and promote high-quality catches of the Amvrakikos Gulf (GP) to Artas? wider regions. In addition, this project aimed to implement an integrated plan of action to form a business identity with high added value a...
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Xiaoqun Wang, Xihui Chen and Zhouyi Gu
Grasping the concerns of customers is paramount, serving as a foundation for both attracting and retaining a loyal customer base. While customer satisfaction has been extensively explored across diverse industries, there remains a dearth of insights into...
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Waseem Abbas, Zuping Zhang, Muhammad Asim, Junhong Chen and Sadique Ahmad
In the ever-expanding online fashion market, businesses in the clothing sales sector are presented with substantial growth opportunities. To utilize this potential, it is crucial to implement effective methods for accurately identifying clothing items. T...
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Maria I. Klouvidaki, Nikos Antonopoulos, Georgios D. Styliaras and Andreas Kanavos
Due to COVID-19 restrictions, many restaurants were forced to discontinue in-person service, either by locking down or finding alternative methods of operation. Despite the fact that, in the United States of America, digital restaurants have already been...
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Suharto suharto,(Universitas Muhammadiyah MetroIndonesia)yuliansyah yuliansyah,(Universitas LampungIndonesia)
Pág. 389 - 403
This research attempts to examine how customer relationship management and customer experience influence customer satisfaction in Lampung Province retail complexes. Data was taken using non-random sampling method with purposive sampling technique and use...
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Zhi Chen, Shuai Zhang, Sally McClean, Fionnuala Hart, Michael Milliken, Brahim Allan and Ian Kegel
Human-Computer Interaction (HCI) research has extensively employed eye-tracking technologies in a variety of fields. Meanwhile, the ongoing development of Internet Protocol TV (IPTV) has significantly enriched the TV customer experience, which is of grea...
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Khaled A. M. Ahmed, Sabry F. Saraya, John F. Wanis and Amr M. T. Ali-Eldin
Open finance is evolving and extending open banking. This creates a large context that implies a financial and identity data exchange paradigm, which faces challenges to balance customer experience, security, and the self-control over personal identity i...
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Zahra Nazari and Petr Musilek
Digital transformation is a phenomenon introduced by the transformative power of digital technologies, and it has become a key driver for the energy sector, with advancements in technology leading to significant changes in the way energy is produced, tra...
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