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Rola R. Hassan, Manar Abu Talib, Fikri Dweiri and Jorge Roman
Implementing the European Foundation for Quality Management (EFQM) business excellence model in organizations is time- and cost-consuming. The integration of artificial intelligence (AI) into the EFQM business excellence model is a promising approach to ...
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Rahil Asadi
Pág. 38 - 49
Abstract. Nowadays, gaining competitive advantage depends on the organization?s capability to moving towards excellence and superiority in various dimensions. Creating competition with ethical principles means that, with scientific methods and strategic ...
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Erlantz Allur, Iñaki Heras-Saizarbitoria, Olivier Boiral and Francesco Testa
This article presents a conceptual and empirical review of the literature related to the link between the different perspectives, models, and tools associated with Quality Management and Environmental Management. Several academic works identified in the ...
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John Lannon
Pág. Article ID
As the non-profit sector becomes increasingly dependent on projects to achieve its strategic goals, the use of formal project management processes can help to demonstrate to stakeholders that an organisation is taking steps to improve its performance. Ho...
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Parvaneh Rastgoo
Pág. 188 - 195
The present study was aimed to evaluate performance in Bushehr's Medical Sciences University and Health Service Center based on the organizational excellence model of Europe's Quality Management Foundation. The present research was practical in terms of ...
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David Hemsworth
This study focuses on the important concepts of quality management, internal customer satisfaction, and business performance within the neglected purchasing unit of manufacturing firms on the basis of the European Foundation for Quality Management (EFQM)...
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Jackson André da Silva,Ana Clara Pastor Tejedor,Jesús Pastor Tejedor
Pág. 18 - 32
This work aims to make a comparative analysis of management excellence models European Foundation Quality Management (EFQM), Baldridge Performance Excellence Program (BPEP) and Modelo de Excelência da Gestão (MEG), using BSC?s perspectives as a measuring...
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Fatih Çetin, Harun Sesen, H. Nejat Basim
Pág. 173 - 191
The innovation process requires intrapreneurial behaviors of employees concerning stages of idea conception, development, implementation and integration. All organizations should apply and follow a suitable excellence model which leads them toward innova...
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Hatice Camgoz Akdag
Pág. 33 - 40
The aim of this paper is to deepen and to encourage further research for sustaining quality improvement in Kazakh Higher Education Institutions. This paper is explaining the Kazakh education system and is also trying to figure out whether if it fits to t...
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Carmen Martínez del Valle, Purificaión Moscoso
Pág. 155 - 178
El objetivo de este artículo es analizar los procesos de evaluación institucional de bibliotecas universitarias que se han seguido en España, desde 1996 hasta la actualidad. Se expone el marco legislativo, el modelo de referencia y la historia articulada...
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