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Galina Ilieva, Tania Yankova, Margarita Ruseva, Yulia Dzhabarova, Veselina Zhekova, Stanislava Klisarova-Belcheva, Tanya Mollova and Angel Dimitrov
The objective of this study is to investigate and determine factors influencing user perception and acceptance of electronic government services in the context of technological advancements. The research focuses on classifying the main features of e-admi...
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Ria Angin,Putri Robiatul Adawiyah
Pág. 140 - 158
This article's main focus research result is on the unpredictable public service in Covid-19 pandemic as a factor in the quick digitization of public services. During the Covid-19 Pandemic, in the Population and Civil Registry Office of Situbondo Regency...
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Ji-Yoon Kim and Chae-Kwan Lim
The electronic publication market is growing along with the electronic commerce market. Electronic publishing companies use recommendation systems to increase sales to recommend various services to consumers. However, due to data sparsity, the recommenda...
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Muhammad Ali,Muhammad Aprian Jailani,Rendi Eko Budi Setiawan,Cahyadi Kurniawan
Pág. 7 - 95
Digital democracy has become a contemporary study in social and political science, but theoretically the term digital democracy does not yet have a definite pattern, this makes digital democracy fail to be understood both theoretically and practically. T...
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Vítor Caldeirinha, João Lemos Nabais and Cláudio Pinto
Supply chains are complex systems that have grown in dimension and spread worldwide. In supply chains, physical and information flows have strict service quality requirements, namely transparency conditions and traceability. Seaports, connecting land and...
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Geoffrey Goodell, Hazem Danny Al-Nakib and Paolo Tasca
In recent years, electronic retail payment mechanisms, especially e-commerce and card payments at the point of sale, have increasingly replaced cash in many developed countries. As a result, societies are losing a critical public retail payment option, a...
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L. Vidiasova,I. Tensina
Pág. 42 - 46
Nowadays, the use of information technology entails certain transformations of trust in the public communications. In Russia many portals were developed to allow citizens interact with authorities in electronic form, receive public services and participa...
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Rafael Páez, Manuel Pérez, Gustavo Ramírez, Juan Montes and Lucas Bouvarel
This paper proposes an architecture for biometric electronic identification document (e-ID) system based on Blockchain for citizens identity verification in transactions corresponding to the notary, registration, tax declaration and payment, basic health...
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V A. Belyi,P. V. Smirnova,A. V. Chugunov
Pág. 97 - 109
The article presents the results of a survey of residents of St. Petersburg to identify their opinion on the relevance of the services of the "smart city". The study was carried out in March 2020 using a questionnaire method using a sample representing t...
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Mohamed Buheji
Pág. 48 - 59
Gamification is still an emerging field in social sciences with a growing interest in its application in public services. Yet, most of the published literature on gamification focus on the utilisation of electronic games and serious games as a methodolog...
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